Refund Policy
We want you to feel good about what you're buying here — so before you check out, here's exactly how refunds work.
Digital downloads (study guides, workbooks, notes, exam vaults)
Once you've downloaded or opened a digital product, that sale is final — digital files can't really be 'returned' the way a physical product can. If something's genuinely broken on our end (a bad download link, a duplicate charge), tell us and we'll make it right, no hassle.
Timed access purchases (Review Course & Exam Vault)
The Review Course and Exam Vault are one-time purchases for a set access window (for example, 1-month or 3-month access) — there's no subscription and nothing auto-renews, so there's nothing to cancel. Because access to the platform starts immediately, we don't refund an access window once it's been opened. If you were charged twice or can't get into the platform, tell us and we'll fix it right away.
The short version: we're happy to make things right if we made a mistake. We can't refund access to material you've already used.
Questions about a charge? Contact us and we'll sort it out.